OUR CLIENT SERVICES SET US APART
Our service is fast and easy to use. Simply fill out the Patient Information Form (sample), which we provide, and fax to us along with a CMN if needed. This form contains all of the necessary information for us to process the claim. We screen all claims that we receive, and if a claim is missing information, or will “not fly”, we notify you.
The following day we fax a front end approval/rejection report from Medicare showing that your claims were transmitted. All payments from Medicare and other payers are sent directly to you. We receive electronic copies of your EOB’s from Medicare. You would only need to forward to us EOB’s from other payers and notify us of patient payments to enable us to post those payments you have received. At the beginning of every month, we will e-mail to you 4 basic reports that reflect the past month activity: A/R, cash receipts, sales analysis, and a rental analysis report. Your patient statements will also be e-mailed to you at the beginning of each month. We will invoice you monthly for claims paid to you in the previous period.
Our goal is to process clean claims the first time. Since we work on a contingency fee basis, if you don’t get paid, we don’t get paid. You can expect payment on the majority of your claims within 30 days.
Our fee is competitive and is based on services required. There are usually no up-front fees or set-up charges. All payments from Medicare and other payers come directly to you. You are billed monthly by Allegro for claims processed the previous month. Call us to discuss how we can meet your particular needs.